Something something dark patterns

Trying to move a bank account. Big ol' banner to click on to move it within their bank. Tiny little text to move it elsewhere. Clicked that. Next screen had my "options" which were another big ol' "move it within this bank" and _another_ tiny piece of text saying "call us to move it elsewhere"

I get it, but like dag, yo

also their automated phone service made me type my password in on my phones keypad as numbers which was bizarre and obnoxious because all my financial passwords are at least 50 characters

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